RACECOURSE REGULATIONS AND NOTICES

  1. All persons visiting the property of Sandown Park (the Racecourse) are admitted subject to these Regulations and to the Rules of Racing. The Racecourse reserves the right to refuse admission or expel without prior notice, any racegoer who, in the reasonable opinion of the Racecourse, behaves or is likely to behave in an unruly manner or in a manner likely to give offence to other racegoers.
  2. No refunds will be given for badges or tickets that are purchased and not required or used other than if racing is abandoned.
  3. Sandown Park may abandon racing:-
    1. where so directed by the Jockey Club, the police or emergency services or their respective servants or agents;
      or
    2. in any emergency or other exceptional circumstances beyond the reasonable control of Sandown Park.
    In the event of racing being abandoned, refunds on badges or tickets will only be paid in the following circumstances:
    1. Abandonment before completion of the first race – FULL REFUND
    2. Abandonment before the completion of the third or feature race, whichever is later – 50% REFUND

      REFUNDS CANNOT BE MADE ON RACEDAYS
      To obtain a refund:
      1. If you purchased your tickets/badges/car park labels in advance via the ticket hotline (01372 470047), internet or post then you will receive an automatic refund via your original payment method.
      2. If you purchased your tickets/badges/car park labels at Sandown on the day, please send your tickets/badges to: Accounts Department (Ticket Refunds), Sandown Park Racecourse, Portsmouth Road, Esher, Surrey, KT10 9AJ
      3. If you purchased your tickets/badges/car park labels in advance directly at Sandown and not by either of the above methods, then please send your tickets/badges to: Accounts Department (Ticket Refunds), Sandown Park Racecourse, Portsmouth Road, Esher, Surrey, KT10 9AJ
      4. If you were a hospitality client, please call 01372 477747
  4. The Racecourse reserves the right to authorise the search of racegoers and/or their bags.
  5. Mobile telephones may not be used for betting purposes anywhere on the Racecourse.
  6. Flags, banners and other articles and any behaviour such as drunkenness, abusive conduct, singing or shouting which may constitute an annoyance to spectators or distract or frighten the horses are prohibited.
  7. No dogs are allowed into the Racecourse Enclosures, with the exception of assistance dogs.
  8. Flashlight photography is not allowed anywhere on the Racecourse as it may distract or frighten horses.
  9. Dress Codes:
    • Premier Enclosure: A smart casual dress code. Gentlemen are required to wear a collared shirt which includes polo shirts or a polo necked jumper, we do not insist that a jacket and tie are worn. Ladies are not required to wear a hat.
      Smart jeans are permitted but must not be ripped or torn. Sportswear including non tailored shorts, Football and Rugby shirts and trainers are not permitted.
      Grandstand Enclosure: Dress is informal and casual in this Enclosure.
      Course Enclosure: Dress is informal and casual in this Enclosure.
      Please Note: Bare tops are not allowed in any enclosure.
  10. Please observe the designated no drinking and no glassware areas.
  11. Transfers between enclosures may be possible on the day, subject to availability.
  12. Lost or stolen badges will not be replaced.
  13. In the event of a breach of this contract by the Racecourse, the Racecourse shall not be liable for any loss, damage, cost or expense arising out of the breach which was not reasonably foreseeable by the Racecourse at the date of this contract, except in respect of death or personal injury resulting from any act or omission on the part of the Racecourse..
  14. Unauthorised badge, ticket or racecard sellers or any hawkers will be removed from Company property.
  15. Racegoers are required to conform to the instructions given by gate and/or security staff especially when crossing the racecourse. Course crossings will occasionally be closed as a matter of safety.
  16. Only those individuals possessing a valid betting badge and occupying an authorised pitch are entitled to lay bets. Any person carrying out unauthorised bookmaking will be removed from the Racecourse.
  17. No food or drink may be brought into the Premier, Members or Grandstand Enclosures.
  18. The distribution of leaflets or any other advertising material within either the car parks or enclosures without prior written permission from the Racecourse is strictly forbidden and may result in legal action against any such offending parties.

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